Heritage Parts – The Value of Genuine OEM Extends Beyond the Part

Heritage Parts – The Value of Genuine OEM Extends Beyond the Part

As the Heritage team prepares for NAFEM, we wanted to reflect on the value of relationships –with manufacturers, certified service professionals and parts distributors. In 2016 the debate between OEM versus OCM parts heated back up.

Type: White Paper

Sponsor: Heritage Parts


How To Pick a Digital Solution Partner for Your Brand

How To Pick a Digital Solution Partner for Your Brand

Understand the key criteria you should consider when choosing a partner to launch your restaurant digital engagement program.

Type: eBook

Sponsor: LevelUp


Mystery Shopper Program Overview

Mystery Shopper Program Overview

Pivot to amazing customer experiences. Every customer. Every location. Every time. 360 Intel’s Mystery Shopper Program allows you evaluate your specific brand standards and procedures through a series of shops conducted by experienced shoppers.

Type: Fact Sheet

Sponsor: 360 Intel


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FEATURES


CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Frozen = Fresh?

Frozen = Fresh?

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all restaurants.

Details, Details, Details

Details, Details, Details

The restaurant business is all about paying attention to the details. And when it comes to the details, there are two rules to keep in mind: Rule #1: Typically, no single issue is a back-breaker. It’s an accumulation of deficiencies that kills you.

Think Positive - Vote Positive!

Think Positive - Vote Positive!

There are varying opinions as to when the “Great Recession” began. Arguably, the roots extend back to the start of the housing bubble burst in the back half of 2007.

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