Starbucks CEO talks about the economy

December 8, 2008

CBS News: Katie Couric speaks with Starbucks CEO Howard Schultz about the effect of the economy on the coffee giant. Sales at Starbucks have dropped 9 percent…

Cold Stone bosses visit franchisees

December 8, 2008

Chain Leader: Instead of holding a franchisee convention this year, Cold Stone officials hired a tour bus and visited stores in 16 cities. They are trying to…

uWink announces odd-lot tender offer

December 7, 2008

LOS ANGELES — uWink Inc. has announced that it will commence an "odd lot" tender offer to purchase all shares of its common stock held by persons owning 9…

Organic To Go schedules Q3 conference call

December 7, 2008

SEATTLE — Organic To Go chief executive Jason R. Brown will host a conference call on Dec. 10 at 1:30 p.m. Pacific time to discuss the company's third quarter…

Operators look harder at reducing waste, costs

December 7, 2008

The Courier-Journal (Louisville, Ky.): Restaurant owners are doing more to track food waste to cut costs in light of the recession.   Methods operators have…

Einstein Noah names new CEO

December 3, 2008

LAKEWOOD, Colo. — Einstein Noah Restaurant Group, which operates the Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, has appointed…

Starbucks CEO tries to calm Wall Street

December 3, 2008

Associated Press: Starbucks chief Howard Schultz tried to calm Wall Street's fears about the company's sliding sales, profits and stock price during a…

Zoes Kitchen names new CEO

December 2, 2008

BIRMINGHAM, Ala. — Zoes Kitchen has named Greg Dollarhyde to the position of president and chief executive officer, the company announced.    Dollarhyde, who…

Fatburger opens first Dubai location

December 1, 2008

DUBAI, United Arab Emirates — Fog Cutter Capital Group Inc.'s Fatburger unit has opened its first Middle East restaurant at The Dubai Mall, the company…

Service dogs and the restaurant industry

Proper treatment of those with service dogs can win customers and head off legal problems.

Qdoba parent moves to NASDAQ

December 1, 2008

SAN DIEGO — Jack in the Box Inc., parent company of Qdoba Mexican Grill, has announced that it will move its stock exchange listing from The New York Stock…

Your people, your brand

November 30, 2008

Differentiation starts with your employees

Test your marketing I.Q.

November 30, 2008

Operators need to rev up — not slow down — in a tough economy

NRA: RPI up slightly, sales still sluggish

November 30, 2008

WASHINGTON, D.C. — While the Restaurant Performance Index (RPI) posted a slight gain, the outlook for the restaurant industry remained dampened in October, as…

Credit-card data stolen from Michigan Spicy Pickle

November 30, 2008

Michigan Live: The credit-card information of several people was stolen from a Portage, Mich., Spicy Pickle earlier this month, police said Saturday.   More…

Starbucks employees honor homeless customer

November 30, 2008

USA Today: Fleming Taylor spent his days at a Starbucks location in Nyack, N.Y., arriving when the doors opened and leaving only when the store closed for the…

Fast casuals face threat from other segments

Casual dining concepts develop faster, trendier fare.

Starbucks employees face ID theft risk

November 23, 2008

KING-TV (Seattle): Starbucks has revealed that on Oct. 29 someone stole a laptop containing private information about 97,000 Starbucks employees. The company…

Sandella's to land at Newark airport

November 23, 2008

WEST REDDING, Conn. — Restaurant operator Silver Lining is opening a Sandella's Flatbread Café in Terminal B1 of Newark Liberty International Airport in New…

Cosi board forms committee to explore options

November 20, 2008

DEERFIELD, Ill. — The board of directors of bakery café chain Cosi has formed a special committee of directors to review and evaluate strategic alternatives…