Boost orders, loyalty with direct digital marketing programs

Mobile marketing is a cost-effective tactic for increasing orders and improving the guest experience.

Sandella's opens San Diego County franchise market

August 13, 2009

Sandella's Flatbread Cafe franchise opportunities are now available in locations throughout San Diego County.   Carolyn Cohen and Stephen Crystal hold the…

Einstein Bros. continues growth through licensing

by Valerie Killifer — senior editor, NetWorld Alliance

Einstein Noah Restaurant Group is more than halfway past its goal of 180 licensed locations by the end of 2009

El Pollo Loco comps down nearly 7%

August 12, 2009

EPL Intermediate Inc., parent company of El Pollo Loco Inc., has reported financial results for its 13-week second quarter and 26 weeks ended June 30.   For…

Uno official offers tips on revitalizing your brand

Fast casual restaurants are a key part of the pizza chain's growth strategy.

Così Inc. comps down 12%

August 10, 2009

Così, Inc. has reported a systemwide same-store sales decline of 12.2 percent for the second quarter ended June 29 as compared to the second quarter of 2008.

Quiznos CEO rolls out product Flex Plan

August 9, 2009

Quiznos CEO Rick Schaden has announced the Quiznos' Flex Plan business model, a pipeline for new product innovation that adjusts based on economic shifts. The…

Nestle Toll House Cafe views Canada, Middle East as priority growth markets

August 9, 2009

Nestlé Toll House Café by Chip, a dessert café and bakery, is offering exclusive master franchising opportunities and area developer franchise agreements in…

California Tortilla rated best value in Zagat guide

August 9, 2009

California Tortilla has been named among the top 5 in the "Best Buys: Bang for Buck" category in the 2010 Zagat survey released last week. This is in addition…

Summit sessions to focus on brand leadership

by Valerie Killifer — senior editor, NetWorld Alliance

The Fast Casual Executive Summit will look at how operators can continue to lead as they emerge from a year of change.

Einstein Noah posts Q2 results

August 6, 2009

Einstein Noah Restaurant Group, operating under the Einstein Bros. Bagels, Noah's New York Bagels, and Manhattan Bagel brands, has reported financial results…

To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

Barista sends open letter to Starbucks CEO

August 5, 2009

Starbucks Corp. was recently listed as No. 6 on a PRNews list of the top 10 brands effectively using Twitter, but the company's latest round of media attention…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…

Qdoba parent Q3 net down 34%

August 4, 2009

Jack in the Box Inc., parent company of Qdoba Mexican Grill, has reported that systemwide same-store sales at Qdoba were down 2.8 percent in the third quarter…

Friendly's opens fast casual concept

by Valerie Killifer — senior editor, NetWorld Alliance

Friendly's Express will offer core menu items, shorter wait times and smaller check averages.

Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant

A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a…