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Operations News & Media

Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

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Deliverect launches AI agents and smart assistants to supercharge restaurant sales

The intelligent engine for digital revenue, now available to UK clients, with Australia, New Zealand and North America to follow.

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Little Caesars VP of franchise development talks brand growth, solid operations

by Mandy Wolf Detwiler — Editor, Connect Media

Podcast host Mandy Detwiler talks to Bryan Ketelhut, VP of franchise and business development for Little Caesars.

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The birria playbook: How Mike’s Red Tacos is using the Dave’s Hot Chicken strategy to scale

In this episode of Fast Casual Nation, host Cherryh Cansler sits down with Lance Salsman, SVP of Operations & Training at Mike's Red Tacos, recorded live at…

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Bango: From a 300-square-foot acai shop to leading a 'Better for You' movement

On this episode of the Founderology — Built to Breakthrough podcast, I talk with Ryan Thorman, Founder and CEO of Bango and a contributor to the Founderology…

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Turn up the volume: how to use storytelling to build an unstoppable company culture

by Jim Knight — Founder & CEO, Knight Speaker

Effective storytelling transforms abstract company values into a memorable, emotionally resonant culture by humanizing leadership and providing a narrative…

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Streamlining success: Randy Sharpe on pruning franchises, menus at Wahlburgers

In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Randy Sharpe, CEO of Wahlburgers, to discuss one of the more…

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Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

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ICSC LAS VEGAS debuting real estate conference geared toward female restaurant leaders

by Cherryh Cansler — Publisher, FastCasual.com

Finding the perfect site is about more than just foot traffic; it's about having the right seat at the table. As restaurant operators descend on ICSC LAS VEGAS…

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'Don't go viral without this system:' Keynote to reveal growth framework at Restaurant Marketing Workshop

by Cherryh Cansler — Publisher, FastCasual.com

The 2026 agenda is designed to cover every touchpoint of the modern guest journey. If a topic impacts your brand's bottom line, it is on the schedule.

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Shake Shack breaks into Top 50 US restaurants by consumer spending

March 27, 2026

Shake Shack has entered the top 50 U.S. restaurant brands as measured by total consumer spending, according to Circana's 2026 Definitive U.S. Restaurant…

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How to build a thriving company culture that inspires and engages

by Jim Knight — Founder & CEO, Knight Speaker

A strong, intentional company culture drives success by boosting productivity, attracting top talent and fostering an environment where employees feel valued…

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The $600K gamble: Why Jae Kim nearly walked away from the Sharks

Jae Kim, founder of Chi'Lantro, joins Fast Casual Nation to share how he built a Korean-Tex Mex fusion brand from a single Austin food truck in 2010 into a…

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Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

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Cicis Pizza takes No. 1 spot on Pizza Marketplace's 2026 Top 100 Movers & Shakers list

by Mandy Wolf Detwiler — Editor, Connect Media

Cicis Pizza took home the top honors as Pizza Marketplace's annual event in Las Vegas; Moto Pizza won a tech award from XRobotics and Pizza Nova's Domenic…

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How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

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The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

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Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands

Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.

Presented by DSA Signage

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How Juice It Up leads the modern beverage boom

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Juice It Up CEO Susan Taylor discusses how the brand has maintained its leadership in the booming beverage franchise market by…

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