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Operations News & Media

Toast commits $5M to combat food insecurity

June 4, 2025

Toast Inc. announced Wednesday a $5 million philanthropic commitment over the next five years to combat global food insecurity, beginning with a U.S.

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Five Guys launches ghost kitchen

June 4, 2025

Five Guys launched its first ghost kitchen Monday in San Francisco, California, partnering with CloudKitchens to expand its reach.

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Sunrise Social Express aims to be infusion of Waffle House, Raising Cane’s

June 4, 2025

Sunrise Social Express, a fast casual version of Sunrise Social, a metro-Philly hotspot, is now open at 301 S. Main Road in Vineland.

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Chipotle opens event space in Ohio

June 4, 2025

Chipotle has opened a meeting and event space called The Pepper Training Center inside its Restaurant Support Center in Columbus' Downtown Arena District at…

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Salad House taps Bikky for data-driven growth

June 3, 2025

Salad House, a health-focused franchise, is deploying the Bikky customer data platform for data-driven growth.

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From Founder to franchisee: How Chronic Tacos built a Brand still breaking through

In this episode of Founderology, I sit down with Randy Wyner, Founder and franchisor of Chronic Tacos, and Caleb Walker, multi-unit franchisee and…

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How to keep profits high under pressure

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.

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Burger Patch rolls out 2019 pricing

June 2, 2025

Sacramento, California-based Burger Patch, known for its vegan offerings, is launching the "Eat Like it's 2019" campaign today, offering retro pricing on…

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Dave's Hot Chicken lands majority investment from Roark

by Cherryh Cansler — Editor, FastCasual.com

June 2, 2025

The company's valuation is $1 billion.

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The blueprint for exceptional customer experiences

Your playbook for designing customer experiences that meet rising expectations

Presented by Service Management Group

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Slim Chickens CEO: Gen Z, AI driving industry change

Slim Chickens CEO Tom Gordon reveals how Gen Z's snacking behavior is revolutionizing the fast casual industry and why his 300+ store chicken chain is betting…

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&pizza lowering prices

May 27, 2025

Washington, D.C.-based &pizza thinks its pizza prices are too high. In a head-turning move, the brand has slashed its pricing across the board, according…

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NYC's first pizza bagel shop opens

May 27, 2025

Bagizza, New York City's first dedicated pizza bagel shop, has opened in Midtown Manhattan. The restaurant was founded by Michael Park, partner and Master…

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Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

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Zaxby's co-founder acquires Georgia-based fast casual

May 27, 2025

Zaxby's co-founder Tony Townley has purchased Maepole, an Athens, Georgia-based eatery serving customizable plates using locally sourced ingredients. The…

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Are you the tallest tree in your 'business forest?'

by Kathleen Wood — Founder, K. Wood Partners

Have you ever heard the phrase, "You can't see the forest for the trees"? This metaphor is particularly relevant for Founders, as it highlights how we can…

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Fast casual's global growth, innovation, labor shifts: A deep dive

Discover how beverage innovation —from craft mocktails to full bars — is reshaping the segment while fast casual continues to outperform both QSR and casual…

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Garden Catering's Tina Carpentieri honored as 'Fast Casual Woman of the Year'

by Cherryh Cansler — Editor, FastCasual.com

The recognition serves as a powerful reminder that true leadership is often measured not just in profit, but in the lives touched and the unwavering spirit…

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Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

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