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Operations News & Media

Cava highlights 'values-driven growth' in Impact Report

July 30, 2025

Cava, a Mediterranean fast casual restaurant brand, has released its first Impact Report, detailing how its mission-driven approach has fostered advancements…

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Starbucks CEO reveals 5-step recovery plan

by Cherryh Cansler — Editor, FastCasual.com

Despite a 2% decline in global comparable store sales and a 45% year-over-year decrease in EPS, CEO Brian Niccol is spearheading a turnaround strategy…

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Criminal charges dropped against Wiederhorn, FAT Brands

by Cherryh Cansler — Editor, FastCasual.com

July 29, 2025

While the criminal charges brought by the U.S. Department of Justice against Wiederhorn and FAT Brands have been dismissed, the SEC's civil fraud charges are…

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Nominations now open for Pizza Marketplace's 'Pizza Brands to Watch 2026' report

July 25, 2025

Pizza Marketplace's annual Pizza Brands to Watch 2026 report will highlight pizza brands of note. The nomination deadline is August 15.

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Speaker Spotlight: Andy Huang, VP/COO, L&L Hawaiian Barbecue

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Andy Huang, VP/COO, L&L Hawaiian Barbecue is one of dozens of panelists participating in the upcoming Fast Casual Executive Summit.

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Shipley Do-Nuts marks 18th quarter of sales growth

July 25, 2025

Shipley Do-Nuts announced Friday its 18th consecutive quarter of positive sales growth in the second quarter of 2025. The company also expanded its footprint…

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Chipotle reports flat comps, lower profit in Q2

July 23, 2025

A slowdown in consumer spending and weather incidents that led to Chipotle's dismal Q1 performance intensified in Q2 as it reported flat comparable restaurant…

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3Natives rebrands to broaden menu

July 23, 2025

3Natives Acai and Juicery has rebranded its name to 3Natives Acai Cafe to reflect its expanded menu including hot and cold-pressed wraps, salads, breakfast…

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A&W marketing leader's diverse background plays role in brand strategy

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice president of…

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Speaker Spotlight: Susan Taylor, Juice It Up CEO and president

by Mandy Wolf Detwiler — Editor, Networld Media Group

Susan Taylor, CEO and president of Juice It Up, shares a look at her career, achievements and industry trends ahead of her appearance at Fast Casual Executive…

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How to navigate the drive-thru landscape

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can drive-thrus navigate long waits, order accuracy and innovative tech? A panel at the Fast Casual Executive Summit will take a deep dive into the…

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From hype to frontline impact: Building trust through thoughtful AI

Elevating your frontline with AI tools that make a real impact.

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Train smarter: Boost frontline performance while reducing costs

Organizations rely on their frontline teams to deliver for customers, protect the brand and keep operations running smoothly. But traditional…

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From data to direction: How XM empowers unit managers

Unit managers are critical to customer experience success. Without clear direction, data falls flat. Learn how experience management can drive focused…

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Nick the Greek, Pei Wei, Hawaiian Bros tap Lunchbox for faster growth

July 17, 2025

Restaurants are prioritizing swift digital launches, with brands like Nick the Greek, Hawaiian Bros and Pei Wei adopting solutions from Lunchbox, a multi-unit…

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Big Dave's Cheesesteaks founder: Breaking generational barriers in his father's name

Derrick Hayes, CEO of Big Dave's Cheesesteaks, shares his incredible journey from a postal worker to building a fast casual empire in this inspiring Fast…

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Matcha Magic launches nationwide expansion

July 16, 2025

Matcha Magic, a woman and minority-led health-focused matcha cafe, announced a nationwide expansion plan, starting with its first franchise location at…

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Perkins' fast casual concept opening 46 New Jersey locations

July 15, 2025

Perkins American Food Co. is opening 46 units of its fast casual brand, Perkins Griddle & Go, in New Jersey. The first will open in October 2025 adjacent…

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Keeping the Maine thing the main thing: How 2 'Cousins' built a global brand

In this episode of Founderology: Built to Breakthrough, Sabin Lomac—co-founder of Cousins Maine Lobster—shares how one wild night idea with his cousin Jim…

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