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Operations News & Media

Marketing Ebook

If you are happy with the customers you have, consider this: in the competitive restaurant industry, standing still is the fastest way to find yourself going…

Presented by SpeedLine Solutions

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How old-school relationship building fuels catering sales

by Terry Matthews — Managing Partner, Off Premises Growth Academy

Until the AI overlords take over, our economy is still driven by human people making human decisions. The catering opportunity not only wants but relies on a…

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Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

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Sweet Paris owner shares 4 tips for running a family business

by John Gilbert — Franchisee, Sweet Paris Creperie & Cafe

John Gilbert, owner of Sweet Paris Crêperie & Café in Scottsdale Quarter, Arizona, shares what he has learned since going into business with his wife, Sue, and…

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Jeni's former CEO launches fund for emerging restaurants

August 29, 2024

A team of veteran leaders in the restaurant and consumer packaged goods industries, including former CEO of Jeni's Splendid Ice Creams John Lowe, has created…

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Chipotle Teamsters demanding 'fair contracts'

by Cherryh Cansler — Editor, FastCasual.com

August 28, 2024

Laurie Schalow, Chipotle's chief corporate affairs officer, said the Union is delaying bargaining meetings but her company is committed to ensuring a fair work…

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SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

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Kona Ice awarded $500K in patent infringement lawsuit

August 22, 2024

Kona Ice, which has over 2,000 trucks serving shaved ice, was awarded $532,905 from a 2017 patent infringement lawsuit against Florida-based competitor…

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U.S. Hospitality Managers: Insights from 500 Frontline Leaders

The hospitality industry is facing a critical tipping point, and it’s not just about gratuities. We polled 500 frontline hospitality managers in the U.S. and…

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Restaurant supply chain: How Paris Baguette became the master

by Eric Galkin — Chief Supply Chain Officer, Paris Baguette

Eric Galkin, chief supply chain officer of Paris Baguette, reveals the restaurant supply chain solutions he's created to ensure each local unit is…

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Tropical Smoothie partners with CMI to fill foam cup needs

August 19, 2024

Tropical Smoothie Cafe has tapped Custom Made Inventory to produce its 12- and 24-ounce foam cups, marking the first time CMI has ventured into foam products.

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Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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Papa Johns franchisee joins Lunchbox as adviser

August 19, 2024

Papa Johns franchisee Nadeem Bajwa, who began his career 30 years ago as a delivery driver and now owns over 200 locations, is joining Lunchbox as an adviser.

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Sun Holdings acquires Freebirds

August 19, 2024

Sun Holdings, a restaurant company managing a portfolio of over 1,500 restaurants and retail locations, has acquired Freebirds World Burrito, a Texas-based…

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Heinz investing $1M in Black-owned restaurants

August 19, 2024

In its fourth year of issuing Black Kitchen Initiative grants, HEINZ is committing an additional $1 million to preserve the legacy of Black-owned restaurants…

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Pinky Cole saving vegan eatery

August 15, 2024

Restaurateur Pinky Cole, the owner of Slutty Vegan and Bar Vegan, is taking over The Boujee Southerner, a Black-owned vegan restaurant that recently closed its…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Will SocialBites Food Hub reimagine fast casual?

by Cherryh Cansler — Editor, FastCasual.com

Featuring multiple restaurant brands, indoor and outdoor gathering spaces, interactive decor, weekly entertainment programming, a full bar, and private event…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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