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Operations News & Media

Penn Station's Jane McPherson reveals why fresh tech is important as fresh fries

Jane McPherson, SVP of Marketing at Ohio-based Penn Station East Coast Subs, discusses the brand's growth to 320 locations across 14 states, its selective tech…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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Pizza Factory CEO talks acquisition of company, future of brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant Operator Podcast host Mandy Detwiler discusses Pizza Factory's acquisition and the future of the brand with MJ Riva, CEO of the company.

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3 strategies to transform your frontline hospitality teams and unlock superior service

From onboarding to personalized learning and stronger communications, this guide features actionable strategies to help your frontline serve up excellent guest…

Presented by Axonify

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Quiz: How effective is your frontline training?

From critical job knowledge to processes and procedures, do your frontline workers have what they need? Take our quiz to find out.

Presented by Axonify

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Cherryh Cansler taking reins as publisher of Fastcasual.com

March 6, 2025

Cherryh Cansler will be taking the reins of Fastcasual.com as the newly named Publisher.

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Sanguich: From startup to influencer-worthy concept

by Cherryh Cansler — Editor, FastCasual.com

Daniel Figueredo and Rosa Romero describe building a viral brand without spending a single dollar on influencer marketing.

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Blaze Pizza to celebrate Pi Day with BOGO for $3.14

March 6, 2025

Blaze Pizza is offering fans a buy one 11-inch pizza, get a second 11-inch pizza of equal or lesser value for $3.14, according to a press release.

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Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

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Women in the Lead 2025: Spotlighting 21 fast casual leaders

by Cherryh Cansler — Editor, FastCasual.com

Designated by the National Women's History Alliance, this year's theme is "Moving Forward Together," spotlighting "women educating and inspiring generations.…

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How Spagato turned equipment challenges into sweet success

by Sasha Staton — Marketing Director, Parker Stark

The gelato, which looks like spaghetti, has garnered a lot of social media attention.

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Ellis Winstanley joins Founderology to discuss scaling success through innovation, leadership

On this episode of Founderology - Built to Breakthrough, Kathleen Wood chats with Ellis Winstanley about his entrepreneurial journey through the hospitality…

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Speaker Spotlight: William DiPaola, president, The Lime Truck

William, DiPaola, president of The Lime Truck, shares a look at his career, his achievements and industry trends ahead of his appearance at Restaurant…

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Dickey's sausage available in 400 grocery stores

February 27, 2025

Dickey's and Rancher's Premium Sausages are now available in over 400 grocery outlets. Consumers may purchase Dickey's Original and Spicy Cheddar Links…

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How Big Chicken is changing the franchise business

Big Chicken's Sam Stanovich stops by the Fast Casual Nation podcast to discuss how AI is changing franchise operations.

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Cava doubles earnings, misses expectations

by Cherryh Cansler — Editor, FastCasual.com

February 26, 2025

Cava reported Q4 earnings of 5 cents per share Tuesday, which was twice as high as last year but it fell short of the 7 cents on revenue of $223.3 million…

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Tariffs...no tariffs: What’s a restaurant business to do?

by Phil Kafarakis — President & CEO, IFMA Food Away from Home Association

Even without imposed tariffs, it seems very likely that food prices will soar beyond the current accelerated levels. We clearly see that those prices are…

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Dave's launches catering

February 25, 2025

Dave's Hot Chicken has launched a catering program in partnership with ezCater.

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Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

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Savor Capital launches to fund early-stage restaurants, food tech companies

February 25, 2025

Savor Capital & Advisory, a specialized firm leveraging the expertise of industry veteran Paul Barron, has launched to address the unique challenges faced…

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