Operations News & Media
Own your financials: 5 metrics that drive business growth
by Kathleen Wood — Founder, K. Wood Partners
Gaining strong financial visibility by overcoming common hurdles and focusing on key metrics like sales, COGS, and net operating income is essential for…
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Chipotle lowers sales forecast as younger diners cut back
by Cherryh Cansler — Editor, FastCasual.com
October 30, 2025
Despite the quarterly volatility, the company remains confident in its long-term goals of surpassing $4 million in average unit volumes and expanding to 7,00…
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Shake Shack's 'operational excellence' fuels earnings beat
by Cherryh Cansler — Editor, FastCasual.com
October 30, 2025
Shake Shack Inc. demonstrated its resilience and operational prowess, reporting a stellar third quarter for 2025 that blew past Wall Street expectations and…
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Starbucks' turnaround plan takes hold
October 30, 2025
The chain reported its first global comp growth in seven quartersfueled by service and international markets.
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Limited-service visits decline as customer service, value perceptions hit new lows
October 29, 2025
There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking Report by Chatmeter, which analyzed…
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Onigilly: More than just sushi
by Mandy Wolf Detwiler — Editor, Networld Media Group
Onigilly has seven restaurants in the San Francisco Bay area.
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How tech is blurring the lines between fast casuals, QSR
The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.
Presented by Elo Touch Solutions, Inc.
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Staffing, food costs force price hikes as restaurants 'control the controllables'
October 28, 2025
U.S. food and beverage operators are relying on technology and diversification to manage a "double squeeze" from rising labor and ingredient costs, according…
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At the Watercooler with Gunpil Hwang
Gunpil Hwang believes robotics and automation can reshape the restaurant experience by making kitchens safer for employees, operations smoother for managers…
Presented by Aniai, Inc.
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Dillas Quesadillas: How husband-wife duo created a fast casual empire
Kyle and Maggie Gordon share how they grew Dillas Quesadillas from a college road trip idea to an 11-unit concept generating over $2 million in average unit…
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Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus
by Mandy Wolf Detwiler — Editor, Networld Media Group
A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…
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How transformational leadership sparks growth, loyalty in the modern workplace
by Jim Knight — Founder & CEO, Knight Speaker
Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…
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Einstein Bros growing Houston presence
October 24, 2025
Baker Katz, a Houston-based commercial real estate brokerage firm, has executed seven commercial leases on behalf of Einstein Bros. Bagels, strengthening the…
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Qu Digital (Online Ordering)
Qu’s mobile-first online ordering solution is specifically designed for Quick Service and Fast Casual restaurants. It guides guests confidently through the…
Presented by Qu
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Kiosk
Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…
Presented by Qu
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Third-Party Ordering (3PD)
Our unified platform eliminates tablet clutter and manual entry while delivering real-time integration across all delivery partners. The result? Restaurants…
Presented by Qu
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Qu Order Status
With customizable branding, multilingual support, and real-time synchronization, Qu Order Status is the mission-critical tool that turns kitchen confusion into…
Presented by Qu
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Point of Sale (POS)
Unlike competitors’ systems that require workarounds, Qu’s unified platform connects your entire operation from a single foundation. This means faster service…
Presented by Qu
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Kitchen Display System (KDS)
Qu’s Kitchen Display System is a modern, sleek solution that shapes your back-of-house operations into a synchronized, high-performance engine. With orders…
Presented by Qu
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