GrubHub introduces food delivery tracking platform

November 15, 2012

GrubHub, an online and mobile food ordering service, has unveiled the beta release of Track Your Grub, a new set of features that provide GrubHub diners with…

Study: Measuring social media word of mouth drives restaurant traffic

November 15, 2012

Most restaurant operators believe 70 percent of customer traffic comes through word of mouth, and a majority of them use social media as the vehicle. But…

Study: Restaurant industry embracing mobile advertising

November 14, 2012

The restaurant industry is quickly adopting mobile advertising compared to other industries, according to a new report released this week from Millennial…

New tech promises on-the-spot mobile engagement

November 14, 2012

Benbria, a mobile customer engagement company, has launched BlazeLoop CE (customer engagement) for the retail, hospitality, finance, banking and restaurant…

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

Pei Wei launches holiday campaign to fight hunger

November 9, 2012

Pei Wei Asian Diner kicked off a charitable promotion as part of #GivingTuesday, a global movement to create a day of giving during the holiday spending…

Caribou Coffee rolls out seasonal beverages

November 9, 2012

Caribou Coffee Company Inc. has launched its expanded seasonal menu, along with a retail collection for guests to give as gifts.

Seattle's Best giving away coffee to Black Friday workers

November 9, 2012

Seattle's Best Coffee, part of Starbucks Corp., is offering free coffee to those working on Black Friday, the day after Thanksgiving and the busiest shopping…

Boston Market launches holiday-themed website

November 8, 2012

Boston Market today announced the launch of its new "Holiday Hub" website, which offers tips on hosting celebrations, recipes by Chef Rick Rodgers and event…

Starbucks begins accepting Square Wallet

November 8, 2012

The Starbucks/Square relationship is taking shape. Beginning today, Starbucks will accept Square Wallet for payments at 7,000 participating company-operated…

Restaurants try to balance Millennial trends with other segments

November 7, 2012

According to a new report from market research firm Technomic, restaurant operators are increasingly tasked with making a connection to the influential…

Capriotti's celebrating 'Capsgiving' with free turkey giveaways

October 30, 2012

Capriotti's Sandwich Shop is celebrating Thanksgiving by giving away 10 of the 25-pound turkeys usually used to make the chain's subs. Famous for its subs made…

Study: Social media interaction leads to long-term sales increases

October 26, 2012

New research shows that social media interaction between a customer and a brand drives immediate and long-term sales increases. The 2012 LoyaltyOne Social…

Corner Bakery fans asked to smile for free paninis

October 24, 2012

Corner Bakery Cafe has launched its "Show Us Your Grill" contest, which runs through Nov. 18 and will award five guests with free paninis for a year.

Jersey Mike's hits mobile marketing milestone

October 23, 2012

Jersey Mike's Subs has signed up the 650,000th member of its Shore Points Rewards loyalty program powered by SkyPop's mobile marketing platform. The milestone…

New research platform measures consumer location, behavior analytics

October 19, 2012

Location analytics firm Placed has launched its Placed Panels, a free service to measure the real-world behavior of opted-in panelists. Companies can use…

Operators to learn about word-of-mouth marketing in the 'social age'

October 16, 2012

Attendees of the Fast Casual Exec Summit will learn how to inspire customers to "talk up" their brands via social media.

Mobile app replaces punch cards at Pinkberry

October 12, 2012

Pinkberry is no longer using paper punch cards and has created Pinkcard, a new loyalty program via a mobile app.

Jersey Mike's raises $218K for Wreaths Across America campaign

October 11, 2012

Wreaths Across America (WAA), a nonprofit organization founded to continue and expand the annual wreath-laying ceremony at Arlington National Cemetery, today…

Jersey Mike's loyalty program earns award for innovation

October 10, 2012

Hospitality Technology (HT) magazine has named Jersey Mike's Subs as one of the winners of its 2012 Restaurant Breakthrough Awards.