Restaurant job seekers turning to mobile devices

May 14, 2013

New data from Snagajob, an hourly employment marketplace, shows that mobile job searches have increased by 95 percent in the past year.

Groupon expands POS Suite with Breadcrumb app

May 14, 2013

Groupon has launched Breadcrumb POS, a free iPad app that, according to a company press release, enables restaurants, salons, spas and retail merchants to…

Leaf: New tablet will enhance payment acceptance for small businesses

May 14, 2013

Leaf has unveiled an updated version of its LeafPresenter tablet that make it even easier for local merchants to run and grow their business, according a…

Tips on optimizing your online menu

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.  

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

San Fran fast casual perks up loyalty program

May 8, 2013

San Francisco-based The Melt recently tapped Perka to power its integrated customer rewards program, The Melt Perks. Customers, who prepay on The Melt website…

Commentary: What's your mobile wallet recipe?

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

Green Leaf's celebrating Salad Month

May 2, 2013

Green Leaf's is kicking off salad season and National Salad Month with the launch of its iLove Salad iPad Giveaway.

Yelp, Locu bringing menus to local business listings in 'near real time'

May 1, 2013

Locu, a producer of menu dashboards for local merchants, has announced a partnership with Yelp, according to a Locu press release.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Mobile-POS integrator eThor secures $1M in funding

April 30, 2013

Restaurant and retail industry point-of-sale integration platform eThor has announced a $1 million investment into the company by AVAC Ltd., a private Alberta…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Starbucks mobile payment app nears 4M transactions per week

April 29, 2013

Impressive numbers for its mobile payment app are now a regular part of Starbucks' quarterly analyst calls. They've been catnip for payment analysts and last…

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Johnny Rockets selects B2B advertising AOR

April 26, 2013

Johnny Rockets announced that it has chosen Los Angeles-based Silvercrest Advertising as its business-to-business (B2B) advertising agency-of-record.

Smoothie King seeks inspiring stories from the 40-plus crowd

April 24, 2013

Smoothie King Franchises Inc. will continue its 40th anniversary celebration with the launch of its 40 Years Strong campaign and 40 over 40 contest.

Bruegger's Bagels marks 30th anniversary with giveaway

April 23, 2013

Bruegger's Bagels is celebrating its 30th anniversary with Three Free Bagel Day as a way to thank its loyal guests and as a fundraiser for Children's Miracle…

Snapfinger app adds more mobile options for restaurants

April 23, 2013

The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables…

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.