Tapping data to drive personalized guest experiences in the restaurant

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top restaurant leaders will share insight on how to leverage data analytics and loyalty programs to deliver personalized experiences at the upcoming Fast…

How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

Socializing for success: 13 takeaways from Restaurant Marketing Workshop

by Cherryh Cansler — Editor, FastCasual.com

Restaurant marketers spent an hour swapping social media trips, tricks and no-nos when crafting social media plans.

Salad House taps Bikky for data-driven growth

June 3, 2025

Salad House, a health-focused franchise, is deploying the Bikky customer data platform for data-driven growth.

The anatomy of a successful brand experience

Practical tips to shape every touchpoint into a consistent, memorable experience

Presented by Service Management Group

Top 35 Marketers to be honored at Restaurant Marketing Workshop

by Cherryh Cansler — Editor, FastCasual.com

After a rigorous nomination process and enthusiastic social media voting, 35 leaders were selected for their exceptional contributions to brand growth, digital…

Chipotle rolling out 'Summer of Extras'

May 21, 2025

Chipotle Mexican Grill is rolling out "Summer of Extras," a three-month program designed to give Chipotle Rewards members in the U.S. enhanced benefits, bonus…

Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

Big Chicken launches sandwich promo featuring sports personalities

May 9, 2025

Shaquille O'Neal's Big Chicken is tipping off a limited-time "Inside The Sandwich Wars" promotion featuring four oversized sandwiches inspired by Shaq and his…

DEEL Media, Pointsmith launch solution integrating print, digital retail signage

May 6, 2025

DEEL Media's digital signage solutions are now integrated with Pointsmith's software, The Engine, for an end-to-end, print-to-digital media content management…

Andy's Frozen Custard to turn 40, host tour

May 5, 2025

Andy's Frozen Custard turns 40 next year, and to celebrate, the brand is launching Sweet Since '86: Andy's Frozen Custard 40th Anniversary Tour, a year-long…

Panera coming in (croissant) clutch

April 30, 2025

Panera Bread is offering a limited-edition "Croissant Clutch," a purse inspired by its Croissant Toast Sandwiches.

Starbucks CEO, CFO predicting turnaround despite Q2 loss

by Cherryh Cansler — Editor, FastCasual.com

Although she admitted that transactions did not meet expectations, CFO Cathy Smith said the company was on the right track with its "Back to Starbucks…

Chipotle launching digital-gaming experience on Roblox

April 29, 2025

Chipotle Mexican Grill is celebrating Cinco de Mayo with an immersive digital gaming experience, "Ingredient Quest," launching May 5 in the Burrito Builder…

Discovering the tools to food truck success

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Jordan Schild, president and CEO at Premier Food Trucks, shared several tools to food truck success with moderator Bradley Cooper, editor of Food Truck…

Presented by Premier Food Trucks

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

Text Marketing That Works: Data-Backed Best Practices for Restaurants

We analyzed all marketing texts sent through Ovation’s platform in 2024 - 1.58 million - and identified key trends and patterns that separate high-performing…

Presented by Ovation Up, Inc.

Noodles & Co launches 'Taste Tour' for rewards members

April 11, 2025

Noodles & Co. is taking Noodles Rewards members on a taste tour featuring 14 days of daily deals. Members who join the free program will unlock access to…

Sweetgreen launches loyalty program, Ripple Fries

April 3, 2025

Sweetgreen has launched SG Rewards, a free loyalty program allowing members to earn 10 points for every dollar spent toward perks and access to members-only…

Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…