Popmenu, SpotOn combine tech stacks to support restaurant growth

April 16, 2026

Restaurant tech platform Popmenu has partnered with fintech firm SpotOn to help operators increase revenue while streamlining day-to-day operations.

The 177% lift: How Condado Tacos used mystery, gamification to redefine the LTO

by Sara Kear — CMO, Condado Tacos

Sara Kear, CMO of Condado Tacos, describes how the team transformed a typical margarita campaign into an interactive experience to drive sales.

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational efficiency, employee engagement…

Jimmy John’s gets lit with celeb-built 4/20 menu

April 14, 2026

Jimmy John's will tap into cannabis culture through the launch of its "Dream Rotation," a limited-time menu celebrating the April 20 holiday. The Champaign…

Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

Deliverect launches AI agents and smart assistants to supercharge restaurant sales

The intelligent engine for digital revenue, now available to UK clients, with Australia, New Zealand and North America to follow.

Gregorys Coffee partners with Craveworthy to perk interest in franchises

April 6, 2026

Gregorys Coffee has joined forces with Craveworthy Brands, the parent company of Shaquille O'Neal-founded Big Chicken, Bd's Mongolian Grill and 16 other…

Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

'Don't go viral without this system:' Keynote to reveal growth framework at Restaurant Marketing Workshop

by Cherryh Cansler — Publisher, FastCasual.com

The 2026 agenda is designed to cover every touchpoint of the modern guest journey. If a topic impacts your brand's bottom line, it is on the schedule.

Savor FM launches global syndication network for foodservice podcasters

March 26, 2026

Podcasts and digital media creators serving the foodservice industry now have a centralized platform to reach a massive, targeted audience following the launch…

Chicken Salad Chick hires Jill Thomas as chief marketing officer

March 25, 2026

Chicken Salad Chick, headquartered in Atlanta, has named Jill Thomas chief marketing officer.

bb.q Chicken updates rewards program

March 20, 2026

Seoul, South Korea-founded bb.q Chicken, has updated its rewards program to boost customer loyalty and encourage more frequent visits.

Big Dave’s Cheesesteaks Names Shawna Snyder Chief Operating Officer to Drive Strategic National Growth

Industry veteran brings decades of multi-unit growth experience as Big Dave’s builds the operational backbone to support national expansion following recent…

The accidental franchisor: Eddie Flores Jr. kicks off Restaurant Franchising & Innovation Summit with candid look at L&L Hawaiian Barbecue

March 17, 2026

Eddie Flores Jr. transitioned from real estate to become the franchisor of L&L Hawaiian Barbecue, building a legacy based on the "aloha spirit" and family…

&pizza serves up romance with Pi Day weddings

March 12, 2026

&pizza will host free wedding ceremonies and receptions for four couples on Saturday, March 14, continuing a brand tradition for Pi Day, according to a…

The New Front of House: Why Pizza’s Next Growth Era Runs on Self-Order Kiosks + Intelligent POS Systems

Easy-to-use kiosks fully integrated with a modern POS system have emerged as the most efficient and cost-effective solution to the challenge of front-of-store…

Presented by INFI, HungerRush

Brooklyn Dumpling partners with social media influencer

March 10, 2026

Brooklyn Dumpling Shop has signed a multi-year partnership and investment deal with viral food critic Keith Lee, marking the first time the food creator has…

Starbucks launches tiered loyalty program to boost engagement

March 10, 2026

Starbucks Coffee Company launched a reimagined loyalty program on Tuesday, introducing a three-tiered structure designed to increase personalized value for its…

Blaze Pizza partners with Marvel Television's 'Daredevil: Born Again Season 2'

March 5, 2026

Blaze Pizza has introduced the Sweet Heat pizza in partnership with Marvel Television as "Daredevil: Born Again Season 2" is set to stream on Disney+ beginning…