A lesson on loyalty: Where Starbucks went wrong

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward…

Moe's Southwest Grill unseats Chipotle as best fast casual Mexican brand

April 20, 2016

Moe's also boasted one of the largest brand equity increases (+13 percent) over a three-year period.

Pancheros supporting fundraiser for leukemia, lymphoma research

April 18, 2016

In an effort to raise funds for the Leukemia & Lymphoma Society, Pancheros Mexican Grill has partnered with Ryan Wade's One Step At a Time initiative.

Restaurants offering Tax Day specials

by Travis Wagoner — Editor, Networld Media Group

The tax man cometh. One of Americans' least favorite days — income tax filing day — is Monday.

Dunkin' Donuts loyalty app stirring up trouble for Starbucks?

by Cherryh Cansler — Publisher, FastCasual.com

With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an…

Jersey Mike's raises $4M for charity

April 14, 2016

Snce it began in 2011, Jersey Mike's annual Month of Giving fundraiser has raised more than $12 million for charities throughout the country.

MOD Pizza adds touch of spring with new LTO pizza

April 8, 2016

MOD Pizza has added a new pizza to its menu for a limited time.

1000 Degrees Neapolitan Pizza introduces three new LTO pizzas

April 7, 2016

1000 Degrees Neapolitan Pizza has debuted three new limited-time pizzas to its menu.

PizzaRev brings back Sriracha Sausage Pizza

April 7, 2016

PizzaRev is offering its Sriracha Sausage pizza at its 32 open restaurants.

Whataburger launches prom contest

April 6, 2016

One winner and their prom date will receive a special prom package for themselves and 10 friends including limo rental, orange corsages and boutonnieres, a…

SMOSH surprise two young fans at PizzaRev in latest 'Prank It FWD' series

April 5, 2016

PizzaRev was recently chosen to be the location for a new episode from top YouTube stars Anthony Padilla and Ian Hecox and SMOSH.

Why restaurants should use menu-labeling delay to ensure accuracy

by Betsy Craig — pres, menutrinfo.com

Even though some public health advocates have claimed the extension is a setback for public health, the good news is the delay gives food service operators…

Trademarking 101: Can Chipotle be the 'Chipotle of the better-burger' segment?

by Cherryh Cansler — Publisher, FastCasual.com

The term "better burger" may prove difficult to trademark, however, as it's been widely used among media and other restaurant operators to describe a variety…

Juice It Up! customers receiving Açaí freebies

April 1, 2016

Throughout the month of April, guests may participate in an Instagram photo contest for a chance to win free Açaí Bowls.

Newk's reaches halfway point in 200-unit growth plan

April 1, 2016

Newk's Eatery is celebrating its centennial restaurant opening by uniting system-wide to raise $100,000 for ovarian cancer research

Cousins Subs awards fan 'Big Red' experience

March 31, 2016

Cousins Subs and University of Wisconsin Athletics partnered to award a Badger fan and cancer survivor with the "Big Red" experience.

Heard at the Summit: Memorable quotes from Day 1

by Cherryh Cansler — Publisher, FastCasual.com

Any time you gather some of the industry's brightest CEOs, franchisors, chefs, franchisees and vendors, there is sure to be some insightful quotes. We've…

Social Media Is Running (Not Ruining) Your Restaurant…Why That’s A Good Thing

Watch the full session video of the opening keynote of the 2016 Restaurant Franchising & Innovation Summit. Speaker: Andrew Gruel, Founder and Head Chef of…

Infographic: Are you using Instagram to attract millennials?

Of Instagram's 40 million monthly users, 90 percent are millennials.

Starbucks urges citizens to reflect, make good choices

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Starbucks take full page ads in top newspapers to urge citizens to achieve balance between profitability and social impact.