Some restaurateurs think of video surveillance strictly as a tool to investigate incidents of theft and other risks such as slip and falls, but Hideaway Pizza, a 12-restaurant chain based in Tulsa, Oklahoma, thinks of video surveillance more as a critical enabler of operational excellence.
There are many different kinds of employee theft – stealing food, abusing discounts, or giving extras to friends and family – but in my experience, a lot of these cases can be traced back to the point-of-sale (POS).
Audits can focus on loss prevention issues – such as a case of suspected employee theft – or operations, compliance and safety issues, or a mix of all of these things. As the business owner, you can determine the types of things you want to monitor.
Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.
Chipotle’s E.Coli outbreaks and recent allegations against its leadership have caused the brand to go on a mission to gain back consumer trust. It tried free burritos and is now tempting customers with free booze. The Fresh-Mex concept has launched...
By implementing device-level monitoring of energy consumption, chains gain unmatched visibility into the devices running their restaurants and can easily identify systems that are inefficient or improperly used.
"Hey man; how do like your job at that fast food place?" "It’s alright. It gives me a bit of cash for some bills, and I get to eat for half price." "So, do you work much in the drive-thru?" "Yeah, I work the drive-thru cash quite a bit.
Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space “Foretezza,” with multiple counts of credit card theft. Allegedly, Schrooten, who is a Dutch national, and his U.S. accomplice, Christopher A.