Starbucks Corporation Executive Chairman and — until last year, CEO — of four decades, Howard Schultz, is stepping down, but leaving a huge trail of successes in his wake, including a 21,000 percent gain in stock value since the brand's IPO in 1992 and a reputation as a brand known for doing good in a highly competitive industry.
The restaurant industry and its players are exhaling today after news that Chipotle might be able to overcome its food safety woes of last week and the previous two years. But are we missing a much bigger point in these food safety issues with a once-leading brand?
Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.
Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that running your own shop means dozens of daily decisions, are big eye openers.
Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights last week at the annual Restaurant Franchising and Innovation Summit in Dallas.
Before joining the NRA as president, Dawn Sweeney was president and CEO of AARP Services and also held leadership positions at the National Rural Electric Cooperative Association and the International Dairy Foods Association.
Employers owe the restaurant industry a debt of gratitude for initially teaching most of their business's employees crucial work skills needed to succeed including, reliability, teamwork and professionalism, according to the NRA.