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Customer Service / Experience News & Media

Long John Silver’s, Blaze Pizza, Slim Chickens execs talk expansion, real estate

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurants executives from Long John SIlver's, Moxie, Slim Chickens and Blaze Pizza talked about expansion and the state of restaurant real estate at the…

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TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

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Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Slice House has awarded over 139 franchise agreements since the brand began franchising last year.

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Stream Digital Signage and Table Needs Forge a Dynamic Partnership to Elevate the Dining Experience with Advan

Stream Digital Signage and Table Needs have teamed up, merging Stream's digital signage with Table Needs' POS for enhanced drive-thru and dining. Revealed at…

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Why Food Packaging Labels Are Essential to Online Order Fulfillment

Online order fulfillment and food packaging labels increase restaurant and grocery stores’ productivity, accuracy, and customer satisfaction.

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How disinfectant wipes can improve foodservice cleanliness, training

by Fast Casual

The advent of single-use, disposable wipes has revolutionized the way that cleaning and sanitation practices are carried out in the foodservice industry…

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The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

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The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

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Star Micronics Unveils A New Line Of High-Performance Barcode Scanners

The latest line of 1D/2D barcode scanners include wireless, USB handheld, and desktop models, and are Star-branded for assured quality.

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Chatmeter Unveils the Future of Reputation Management with Launch of Pulse AI: Signals

Multi-location businesses have traditionally used keyword-matching sentiment analysis and Net Promoter Score surveys to get a surface-level understanding of…

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Navigating 6 Key Business Trends Impacting POS VARs

Discover the major business trends of 2023 and 2024 and explore the challenges faced by POS VARs in today's dynamic digital landscape.

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Maintaining a legacy brand paramount for Cicis Pizza president

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Jeff Hetsel, president of Cicis Pizza, to learn…

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Starbucks stores home to EV charging stations

December 28, 2023

Volvo Car USA will deploy 50 Volvo and Starbucks branded EV chargers at 15 Starbucks locations along a 1,350-mile route between the Denver area and Seattle…

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20 Fast Casual Brands to Watch in 2024

FastCasual’s fifth annual report, “20 Brands to Watch,” reveals the industry’s future leaders. To be considered, the brands, which nominated themselves, have…

Presented by Lunchbox

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It’s That Time Of Year: Is Your Retail POS Technology Ready For Holiday Pop-Up Shops?

If you’re selling products at a holiday pop-up shop or market this year, the right retail POS technology can make all the difference.

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3 Key Advantages Of Online Food Ordering For Today’s Customers

Discover three advantages of online food ordering for customers and what POS hardware and technology are needed to make it happen.

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How to Motivate Franchise Operators to Follow Standardized Processes

Consistency is key to franchise success. Ensuring franchisees follow standardized procedures is key to maintaining that consistency.

Presented by FastCasual.com

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

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Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…

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