Customer Experience Driven Store Technologies

Elevating the Customer Experience

Type: Case Study

Sponsor: Hughes




Kwikee Mart Grows with the Loomis SafePoint® Solution

Kwikee Mart is a small chain of convenience stores throughout California’s San Jose and Napa Valley. When Kwikee Mart Owner Satindar Dhillon started planning for store expansion, he knew they would need a more secure way for owners to transport money from the safe to the bank.

Type: Case Study

Sponsor: Loomis




VoIP Adoption Leads to Free PCI Upgrades for Major Quick Service Restaurant

Free PCI Upgrades with VoIP Adoption

Type: Case Study

Sponsor: Hughes


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FEATURES


CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Restaurant industry tentatively embraces emerging mobile technology

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting with the connected consumer.

Wrestling with a million dollar baby - skimming

The restaurant industry is rife with ways to lose profitability. Just when you think you have things buttoned up, a new twist comes along that can threaten your business and you may not even know about it.

Google Wallet now available for consumers

Initial retail partners include Einstein Bros. Bagels and Subway.

Starbucks continues to take the lead on mobile payments

Coffee company touts success of its mobile payment program in Q3 earnings call.

Durbin Amendment final rule increases swipe-fee cap

The NRA and others have expressed disappointment with the last minute interchange cap fee increase, accusing the Fed of succumbing to the banks' and card issuers' demands.

Pizza Executive Summit: NRA VP gives 'The Washington Report'

Scott DeFife gives attendees an update on regulatory issues that could affect their businesses.  

Will Google Offers help or hurt restaurant sales?

Some experts are apprehensive about the new program’s fit for restaurants and believe the concept may even lower a brand's value.  

Wells Fargo to roll out mobile payments pilot

Wells Fargo & Company is rolling out a Visa microSD mobile payment pilot that will include 200 Wells Fargo team members who are users of specific BlackBerry and iPhone models. The pilot features DeviceFidelity's In2Pay technology. BlackBerry smartphone users will...

MasterCard, Visa websites shut down in WikiLeaks-related hacker attack

Hackers today shut down MasterCard Worldwide's website and disrupted cardholders' payments.

Gift cards to boost industry sales

Despite modest gains, the National Restaurant Association’s chief economist is predicting the continued tightening of consumer spending. In his latest "Economist's Notebook" commentary, NRA chief economist Bruce Grindy points out that although the national economy has expanded in five consecutive...

Skimming: credit cards - and profits

Credit card skimming in the restaurant industry is becoming more exposed as high-dollar theft cases are being made against restaurant workers. Recently in the Minneapolis – St.

Data security takes a layered approach

In 2009, 23 percent of the hospitality industry experienced a data breach, with restaurants and hotels leading the majority of cases. Here's how new data-protection solutions are trying to address operators’ top concerns.

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Credit/cashless-realted technology and updates on Fast Casual.

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