Alerts: When CX needs to be real-time

Best practices for optimizing your CX program with alerts

Presented by Service Management Group

Unlocking Customer Growth: How AI Turns Customer Satisfaction Into Repeat Guests

This report delivers the strategic insights and practical playbook restaurant leaders need to turn guest satisfaction into retention and revenue. It breaks…

Presented by Momos

From Pilot to National Presence in 5 Years with CloudKitchens

Hawaiian Bros has grown from a single pilot to a national brand—thanks to a strategic partnership with CloudKitchens. Known for its fresh, craveable Plate…

Presented by CloudKitchens

Using AI to increase restaurant revenue by improving customer satisfaction and operational efficiency

Guests want faster service, personalized interactions, and consistent experiences—across every location and every channel. Restaurants that meet these demands…

Presented by Momos

Maximizing Efficiency with Managed Services

Outsourcing cash management processes can help overcome operational challenges, reduce risk, and increase bottom-line.

Presented by Cash Connect

Top 30 Movers & Shakers in Catering 2025

The Top 30 Movers & Shakers in Catering 2025 recognizes the leaders redefining how restaurants win off-premise. These are the operators, technologists, and…

Presented by Lunchbox

Small restaurants, big impact: Why mom-and-pop eateries still matter

Despite the presence of national restaurant chains, research consistently shows diners form their most-lasting and meaningful memories in independently owned…

Presented by Kraft Heinz

Modern Food Compliance for Restaurants Made Easy

Label smarter, serve safer, and improve efficiency with linerless label solutions.

Presented by Star Micronics America

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Presented by Deputy Corporation

5 reasons to use a single equipment supplier for new restaurant openings

Opening a new restaurant can be a chaotic process, but using a single equipment supplier can offer much-needed stability.

Presented by TundraFMP

The blueprint for exceptional customer experiences

Your playbook for designing customer experiences that meet rising expectations

Presented by Service Management Group

The anatomy of a successful brand experience

Practical tips to shape every touchpoint into a consistent, memorable experience

Presented by Service Management Group

2025 Fast Casual Top 100 Movers & Shakers

This year, the exceptional caliber of leadership across the industry led to a slight adjustment in our numbers—we were compelled to recognize 100 brands and 2…

Presented by Elo Touch Solutions, Inc.

Trend Report: Healthcare Beverage Innovation

Discover how hospitals are rethinking food and beverage service to support staff, patients, and visitors. Explore the rise of automation in healthcare…

Presented by Botrista Inc.

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

Trend Report: The Psychology of Waiting

Discover how long wait times impact customer behavior and revenue. Explore the growing role of automation in foodservice and how operators are streamlining…

Presented by Botrista Inc.

20 Fast Casual Brands to Watch in 2025

We are honored to introduce the 2025 class of “20 Brands to Watch,” and predict they will continue to help elevate the fast casual industry.

Presented by Oracle

Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America