Teriyaki Madness debuts fully AI-generated ad campaign

October 15, 2025

Teriyaki Madness has launched what it says is the first fully AI-generated ad campaign in the fast casual restaurant industry, a move the company said slashes…

PAR rolls out AI-powered assistant to streamline restaurant operations

September 9, 2025

Instead of forcing restaurants to rely on complex spreadsheets and manual data analysis, PAR Technology has created an artificial intelligence tool, PAR AI, to…

How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

VIA 313 using AI to manage phone ordering

August 27, 2025

VIA 313, a Detroit-style fast casual concept, has partnered with Kea, a conversational AI company for restaurants, to manage phone orders across its more than…

Leasecake launches AI-powered tool to help restaurants identify risks, improve lease terms

August 12, 2025

Leasecake, a company that manages commercial leases, has launched Leasecake LIFT, an AI-powered tool designed to help businesses identify risks and improve…

Miso's robot fry cooks get a boost from Roboworx

June 17, 2025

Miso Robotics, a provider of restaurant technology and AI kitchen automation, including Flippy Fry Station robots in Jack in the Box and White Castle, has…

Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

Crunchtime unveils AI forecasting

October 22, 2024

Crunchtime, a provider of operations management solutions for the restaurant industry, has incorporated a custom-built machine learning algorithm into its…

QSR operators turn to automation as turnover, costs rise

June 3, 2024

As the restaurant industry grapples with record-high employee turnover and food costs, operators are increasingly looking to automation to improve efficiency…

Givex launches AI-powered platform for personalized customer engagement

May 24, 2024

Givex Corp., a provider of cloud-based customer engagement and business insights platforms, has launched GivexEngageAI. The AI platform is designed to enhance…

QSR industry turns to AI as employee exodus, food waste plague profits

May 14, 2024

Faced with record-high employee turnover and rising food costs, QSRs are seeking innovative solutions to improve customer and employee experiences. A free…

Loop and Olo partner to streamline restaurant delivery operations

May 9, 2024

Loop, a SaaS provider for restaurant delivery optimization, has secured certified vendor status with Olo, a restaurant technology provider. This partnership…

Checkmate acquires Voicebite

May 8, 2024

Checkmate, a restaurant ordering solutions provider, has acquired VoiceBite, a voice AI company.

Robotics company Aniai establishes U.S. headquarters, adds to exec team

November 1, 2023

AI-powered robotics company Aniai has established its headquarters in New York City and has added a new executive member to its leadership team, according to a…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

SoundHound develops voice-based ordering

February 17, 2023

SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without…

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…