White Paper

The 2021 Dining Report

April 13, 2021

Earlier in the year, FastCasual partnered with Dosh, the fast-growing cash back platform to put our collective fingers on the pulse of what consumers are experiencing in the wake of the pandemic and how restaurant operators are coping with the ever-changing dining ecosystem. With two distinct, but intrinsically intertwined surveys, FastCasual engaged its subscriber-base of restaurant executives and Dosh engaged its millions of savvy shopping and dining subscribers. The 2021 Dining Report is designed to provide greater insights to operators about what diners are saying and feeling about their experience in this "new normal," while gaining a greater vantage point to improve current business practices to meet consumer demand and sentiment.