Infographic

Refresh your XM strategy with this clear, practical checklist

January 5, 2026

Presented by

Experience management evolves fast, and a focused reset can make a meaningful difference. This infographic breaks down the essential steps to update your journeys, streamline workflows, and realign your goals with what customers value today.

You’ll also get helpful tips to keep your program running smoothly and ensure your teams start the year with clarity and confidence.

Download your free XM refresh checklist!

About The Sponsor

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SMG

Delivering the future of Unified Experience Management®

SMG delivers the future of Unified Experience Management, turning BX, CX, and EX insights into real-time action through Ignite®, our AI-native platform, and a unique software with a service (SwaS) approach.

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