Webinar
How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)
October 3, 2023
Whether you're in charge of one location or thousands, standard processes deliver consistent results. The average restaurant profit margin is just 3%-5%. That doesn't leave much room for error, and the chances of error increase with more unknowns.
Establishing consistent, standardized processes across your business creates a repeatable formula for success and ensures your customers (and staff) get the same great experience no matter the time of day or location.
On October 3rd we covered expert advice for implementing standardized processes in restaurants and the benefits of doing so. The speakers included the CEO of Lineup.ai, Sam Gerace, and VP of Operations Michael Schatten with Carrot Express.
In this webinar we discussed:
- The benefits of standardized processes across multiple franchise locations.
- How to implement a process-driven approach to building revenue and increasing profitability.
- Key areas where standardized processes can make a huge difference, like forecasting, labor targets, team communication, scheduling, and more.
- Using analytics and reporting to hold franchisees and managers accountable.
- How to leverage AI, machine learning, and automation to establish consistent processes.
Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable processes that set your business up for success.
Meet the speakers
Sam Gerace
CEO
Lineup.ai
Sam Gerace is the CEO of Lineup.ai, a technology company focused on using artificial intelligence and machine learning to help restaurants with sales and labor forecasting, scheduling, team communication, and more. A five-time tech entrepreneur, Sam is the founding CEO of software companies serving a broad range of industries including SaaS solutions for sports and live entertainment ticketing, digital commerce, and public utility management.
Sam and his wife are committed to organizations helping children facing significant challenges. Sam is the former board chair of Minds Matter of Cleveland for 8 years, is a director and former President of the board of the Cleveland Jazz Orchestra, and is a trustee of Hawken School.
Michael Schatten
VP of Operations
Carrot Express
Michael Schatten has over 25 years of experience in the hospitality industry, currently working as Senior Vice President of Carrot Express. He has a wealth of experience driving operations, P&L, budgeting, inventory, and staff leadership efforts across multiple restaurant groups including The Cheesecake Factory, Anthony's Coal Fired Pizza, and more.
Meet the moderator
Mandy Wolf Detwiler
Managing Editor
Networld Media Group
Mandy Wolf Detwiler is the managing editor at Networld Media Group and the site editor for PizzaMarketplace.com and QSRweb.com. She has more than 20 years' experience covering food, people and places.
About The Sponsor
FastCasual.com - Marketing Opportunities
FastCasual.com is where restaurant professionals go to learn about the hottest trends and hottest brands in the industry. We offer a number of high-impact advertising opportunities to reach this highly targeted audience.
