eBook
Delivery Management Ebook
September 5, 2024
It might not be obvious, but if you’re not using a point of sale with a full set of delivery features, your business could be leaving a lot of money on the table. Most of your customers, used to the type of high-level customer service offered by companies like Amazon, have little patience for late deliveries, missing items, or cold food. Those are the obvious issues that can drive your customers away and result in lost revenue. But what about the hidden money losers? Mobile orders abandoned because the site was too confusing, drivers padding odometer readings, special requests missed or orders lost because they didn’t print at the right prep station, and customers who couldn’t order from you because they live just outside your local delivery area. Many operators are not aware of the many tools in a deliveryspecific point of sale system that can help them increase delivery profits, and serve today’s customers better.
In this guide, we walk you through how your POS can increase efficiency at every step in the delivery process, from ordering, to dispatch, to reporting. In every section and at the end, you’ll get summaries in the form of checklists that you can use to ensure your delivery operation is both profitable, and popular with customers.
