Fast Casual Nation
Penn Station's Jane McPherson reveals why fresh tech is important as fresh fries
Jane McPherson, SVP of Marketing at Ohio-based Penn Station East Coast Subs, discusses the brand's growth to 320 locations across 14 states, its selective tech implementation including digital wallets, controlled third-party delivery partnerships and award-winning franchise training program.
March 13, 2025
In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler interview Jane McPherson, SVP of Marketing at Ohio-based Penn Station East Coast Subs. McPherson, who joined the brand after spending several years at Capriotti's, discusses the brand's impressive growth to 320 locations across 14 states, its strategic approach to technology adoption and commitment to quality through cheesesteaks and fresh-cut fries.
She shares insights on the chain's purposeful geographic expansion, selective tech implementations, including digital wallets, controlled third-party delivery partnerships and award-winning franchise training program.
Lastly, she discusses the importance of making room for women on leadership teams and how that mindset has helped it to earn recognition as a top franchise for women in business.
More From Fast Casual NationMore
Included In This Story
FastCasual.com - Marketing Opportunities
FastCasual.com is where restaurant professionals go to learn about the hottest trends and hottest brands in the industry. We offer a number of high-impact advertising opportunities to reach this highly targeted audience.
