Fast Casual Nation

Newk's Frank Paci discusses adding digital ordering solutions, revamping catering

Newk's Eatery CEO Frank Paci joins Fast Casual Nation to discuss how the 98-location chain is adapting to major industry shifts.

May 1, 2025

Newk's Eatery CEO Frank Paci joins Fast Casual Nation to discuss how the 98-location chain is adapting to major industry shifts.

With off-premise sales now representing 55% of its business (including 11% from catering), Newk's is building smaller restaurants, implementing digital ordering solutions and revamping the catering program.

Paci shares insights on his expansion strategy targeting Oklahoma and the Carolinas, the focus on menu innovations, including customizable pick-three options and why fast casual is positioned to continue gaining market share from both QSR and casual dining segments.

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