Operations

Webinar: Leveraging Market Disruptions to Enhance Your Brand Experience

Image provided by iStock.

March 22, 2022

Kimberly Jay

Restaurants have faced an unprecedented onslaught of crises and shifting consumer expectations over the last two years. How can restaurant organizations ensure that all of their locations are delivering a uniform brand experience?

On Tuesday, April 5, a pair of experts from Steritech, Kimberly Jay, senior director of client experience and Michael Justo, senior director of operations at Steritech, will discuss "Leveraging Market Disruptions to Enhance Your Brand Experience" at 2 p.m. EDT in a one-hour FastCasual webinar.

Michael Justo

During the one-hour session, attendees will discover:

• Why current labor challenges is a good time to re-establish a culture of operational excellence.
• Which customer experience areas restaurants should focus on when you're facing a staffing shortage.
• Why changing consumer expectations offer an opportunity to adapt both on- and off-premise strategies.
• The benefits of operational and supply chain disruptions in identifying cost improvements.
• How to eliminate gaps in execution, quality and performance during the introduction of new processes and practices.

To register for the free webinar, click here.

Photos courtesy of Steritech.