October 4, 2012
Fazoli's
Lexington, Ky. / No. of units: 220
Industry veteran Fazoli's has capitalized on its comeback, spearheaded by a 2010 remodeling program that included innovative menu changes. Fazoli's wrapped up 2011 with record-setting sales increases, completing a 17-month streak in guest traffic and sales growth. For the 2011 fourth quarter, the chain posted its best quarter since 1999, thanks to the leadership of president and CEO Carl Howard, who will speak at the Fast Casual Executive Summit next month in San Diego.
The increases, "shows guests and franchisees are embracing the big improvements we have made to our food, service and environment," Howard said. The company also is on target for at least eight new restaurants this year.
Download the complete 2012 FastCasual Top 100.