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Togo's improves POS security with fingerprint readers

Togo’s has deployed fingerprint readers to help increase security, improve accountability and reduce fraud at the POS.

June 17, 2015

Togo’s has deployed fingerprint readers by Crossmatch, a provider of biometric identity management solutions, to help increase security, improve accountability and reduce fraud at the POS, according to a company press release. The Crossmatch fingerprint readers enable instant, non-reputable identity confirmation for employee sign in and transaction authorization. This distinctive level of accountability becomes the deterrent to fraud and theft, said Mike Pennington, technology integration manager at Togo's.

Prior to biometrics, Togo's POS system required employees to enter a password to sign in or authorize an override. Pennington said management found it challenging to track access to the cash drawer because passwords were shared. That’s no longer an issue now that more than 1,000 Togo's employees are using the fingerprint readers, which replace the need to enter a password, resulting in a unique and auditable identity for each transaction.

Franchisees like the readers, Pennington said, because it enables auditable POS terminal access, transaction logs and time clock functions. Additionally, Togo's took advantage of the fact its POS software was already enabled to support the biometric fingerprint hardware, allowing for an easy and seamless integration.

"The Crossmatch biometrics solution has allowed us to easily move to single-drawer accountability at the POS," Pennington said. "Our associates sign in quickly and know that no one else can access their cash drawer."