Technology

Tip automation available via Restaurant365

Photo: Restaurant365

March 1, 2024

Tips contribute billions of dollars to the U.S. economy annually and comprise the majority of income for millions of Americans, according to the American Economic Association, which is why Restaurant365, an all-in-one restaurant management platform, launched a tip automation tool to bridge the gap between POS punches and the payroll system, said Mark Calvillo, senior vice president of product at Restaurant365.

"As with many other restaurant management functions, we've long seen leaders spending too much time working with disconnected sets of generic tools and spreadsheets that prevent them from performing at their best," he said in a company press release. "With Restaurant365 Tip Automation, restaurant companies of all sizes can create automated, integrated workflows that streamline manual work so leaders can focus on what matters most — their guests and teams — with the confidence that tips are properly managed and accounted for."

Users may create as many rules as needed to accurately manage tip shares and pools, eliminating the need for manual work and any doubt that tips are distributed according to company policies.

"Restaurant365 Tip Automation gives me four to five hours of my week back," Chad Arnold, an Oklahoma-based Summer Moon Coffee franchisee and early adopter of the tool, said in the release. "Now, it's simple for me to delegate and teach someone how to use tip automation versus a spreadsheet, and from an employee standpoint, it's regulated; they know a software is managing the process, so it builds trust."

By moving the entire tip workflow to an automated system, restaurant leaders and employees get greater visibility into the entire process. Employees can see their tips within Restaurant365's mobile app, including total tips earned for each pay period, broken down to shift totals, giving employees financial visibility to better manage their money and expenses.