Technology
Starbucks AI expert on how AI transforms restaurant customer engagement
August 30, 2022
Can AI and machine learning transform customer engagement in restaurants into a more personalized experience? Yes, according to Brian Ames, program manager for DeepBrew and AI Starbucks, and Arn Veettil, founder and CEO of Skellam AI and Qubriux, Inc.
The experts will discuss AI and how it brings people together in a free webinar entitled "Transforming customer engagement with AI-powered personalization" being held Sept. 13. at 2 p.m. ET.
Ames leads the team that built DeepBrew, the AI and machine learning platform at Starbucks serving over a billion recommendations a year. The system uses reinforcement learning to let users "teach" the DeepBrew brain how to optimize their Starbucks experience.
Veetil leads of team of experts in AI, data science and product development that solve the complex business problems of clients through custom solutions using advanced analytics.
To learn more about how AI and machine learning transforms customer engagement in restaurants, click here to register for the free one-hour webinar.
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