Operations

Smokey Bones launching first drive-thru

Provided

February 16, 2022

Smokey Bones, which has 61 full-service locations in 16 states, is adding a digital drive-thru lane to its restaurants with the first opening in April in Bowling Green, Kentucky. It will have digital ordering boards, digital order confirmation, high-quality audio, a drive-up window for express menu pick-up, and parking spots for to-go orders, CEO James O'Reilly said in a company press release.

"Not only does a drive-thru lane address the way people are dining today with more to-go orders, but it makes it faster, easier, and more convenient for guests to enjoy Smokey Bones 'anytime anywhere' — our vision for Smokey Bones' off-premise dining," he said. "We believe drive-thru is a next-generation initiative for casual dining and has the potential to redefine what 'fast casual' really means."

Smokey Bones' virtual brands — The Wing Experience and Burger Experience — will also be available at the drive-thru.