News

Smashburger's taps Arrowstream to manage supply chain

January 29, 2018

Smashburger has partnered with ArrowStream, a supply chain provider that leverages data science to improve the way supply chains perform, according to a company press release. The 360-unit better burger brand has licensed ArrowStream's OnDemand software to better manage food spend, inventory and overall auditing of its suppliers and distributors.

 "We are pleased with our decision to partner with ArrowStream and leverage their OnDemand software to gain deeper and more immediate visibility into key metrics that drive our supply chain," Tim Miller, VP of supply chain, Smashburger. "As a long-time restaurant veteran, I see proven benefits of aligning our purchasing, distribution, logistics, and other management teams around OnDemand with the common goal to drive savings and efficiencies to our system."

OnDemand empowers companies like Smashburger to quickly identify price variance savings opportunities and proactively address the most pressing threats to their supply chains by centralizing inventory, contracts and quality assurance information, Jeff Dorr, ArrowStream's chief customer officer, said in the release.

"Smashburger is going all-in with OnDemand and realigning their teams to take advantage of the opportunities it surfaces," he said. "We are able to deliver insights based on near-real-time data that improve decision-making in purchasing and limited time offers. In addition, the integrated Quality Management platform ... will help Smashburger and their distributor and supplier partners to be highly responsive to all product and service issues across their growing network via workflow to their distributors and suppliers.

"Smashburger is a forward-thinking brand, and they have a clear vision for operational excellence and quality. OnDemand is the right SaaS technology platform to help them achieve their goals, and we are excited to welcome them to our family of restaurant chain customers."

ArrowStream's customer portfolio includes more than 75 brands, including Slim Chickens, Canadian Dairy Queen Co-Op and Target.