August 3, 2018
Sicom has introduced its new Encounter Tablet, part of its Encounter omnichannel point-of-sale platform, according to a press release. The Android-based tablet improves speed of service at quick service restaurants by bringing the POS out from behind the counter to customers in line, both inside the restaurant and in the drive-thru.
The tablet can be used as a stationary tablet but cannot be used as a standalone system, a company spokesperson told Kiosk Marketplace. It is still dependent on the main physical terminal.
With the tablet in hand, restaurant crews can alleviate bottlenecks, improve speed of service and increase throughput to the kitchen.
The tablet comes equipped with features for the specific needs of quick service restaurants, including suggestive selling functionality, LTO capabilities, an intuitive interface, real-time data insights and a secure hybrid-cloud structure for maximum security and PCI compliance.
“Quick service restaurants are always looking for ways to improve speed of service,” Jim Flynn, CEO of Sicom, said in the press release, “and this new tool will help shave time off that critical metric. By supporting faster operations and cutting down on customer wait time, The Encounter Tablet contributes to the ultimate goal: giving every guest a great experience, every time.”