Payments

Shake Shack taps FreedomPay for touchless payments

Provided

November 3, 2021

Shake Shack customers in 200 U.S. locations have access to touchless payment options thanks to the chain implementing Next Level Commerce by FreedomPay.

"With the ever-changing landscape of hospitality because of the pandemic and the rise in online ordering and online experiences, we're always innovating in the deployment of new technology solutions to meet our guests' needs," Shake Shack CIO Dave Harris said in a company press release. "FreedomPay gives us the ability to standardize how we are managing payments across all of our channels in an integrated way. It also provides guests with secure and convenient options for how they pay, both in-Shack and on our digital channels."

With the recent updates to the Shack App on iOS and the Shake Shack website, the FreedomPay rollout allows guests to use Apple Pay in the app and GooglePay for web purchases.

"Together FreedomPay and Shake Shack will create an innovative and seamless checkout experience for guests across the U.S.," FreedomPay President Christopher Kronenthal said in the release.

Since the original Shake Shack opened in 2004 in NYC's Madison Square Park, the company has expanded to over 300 locations in 32 U.S. states and the District of Columbia. It also has over 100 units in London, Hong Kong, Istanbul, Dubai, Philippines, Singapore, Mexico, Tokyo and Seoul.