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Shake Shack sticks with ArrowStream for supply chain management

February 7, 2018

In order to manage supply chain inventories, compliance, food safety and overall product quality, Shake Shack is extending its partnership with ArrowStream's OnDemand software, Jeff Amoscato, VP of supply chain and menu innovation of Shake Shack, said in a company press release.

"The renewal was not a question. ArrowStream earned it," he said. "OnDemand tracks every product, contract, and the price we manage, and it allows us to communicate through the same platform when we need to address issues and track resolutions.  Not only can we be preventative, but we can also be forward-thinking.  Knowing our ‘shacks' are receiving the freshest product quality daily, we can focus on our operational needs to meet our growth plans."

Shake Shack is the latest major restaurant chain to renew its partnership recently with ArrowStream, joining Church's Chicken, Firehouse Subs, and Einstein Noah. Whether operating 50 locations or 5,000, restaurant chains are turning to OnDemand to resolve the most pressing threats to their supply chain so they can make better tactical and strategic decisions, Jeff Dorr ArrowStream's chief customer officer, said in the release.

"Shake Shack's progressive growth model aligns perfectly with ArrowStream's strengths in managing supply chains effectively and efficiently, whether in it is quickly identifying price variance savings opportunities or addressing product quality assurance information," he said.  "Shake Shack has been a tremendous partner in product innovation efforts that will assist chains like them in both the near-term and for years to come.  We are thrilled to help fuel their growth in the U.S. and internationally."