Operations

Revel teams with Delphi Display Systems on restaurant drive-thru

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February 4, 2021

Revel Systems, a cloud-based point-of-sale and business management platform, is teaming up with Delphi Display Systems, a provider of consumer engagement and business optimization solutions for the foodservice industry, to allow restaurants to implement a drive-thru experience identical to the standards set by national brands, according to a press release.

Delphi's digital outdoor menu boards, drive-thru order confirmation and drive-thru timing systems now integrate directly with the Revel platform.

"We recently rolled out several new solutions, such as Delivery XT, and an order ready board designed to help customers and delivery drivers quickly identify the status of their available orders for pickup," Chris Lybeer, Revel's chief strategy officer, said in the release.

Revel's integration with Delphi's Endura 55X digital outdoor menu board solution enables restaurants to update menu content, pricing and nutritional information from any web-enabled device. Revel's solution also integrates with Delphi's Endura 15X order confirmation solution.

Revel will also offer Delphi's Insight Track Drive-thru timing solution to its customers which helps restaurants monitor speed-of-service metrics in real time to optimize performance of their drive-thru operations.

At the start of the pandemic, visits to drive-thru restaurants increased by 26% and represented 42% of all restaurant visits, according to NPD. Even after many restaurants had reopened in July 2020, drive-thru visits were up 13%.

For an update on how the coronavirus pandemic has affected the kiosk industry, click here.

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Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.

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