Technology
QikServe acquired by Access Hospitality
September 25, 2024
Business management software provider, The Access Group, has acquired QikServe, the digital commerce platform, content management system, kiosk and mobile order and pay provider to the hospitality sector, according to a company press release. It will become part of the group's Hospitality division, which provides IT solutions for all aspects of the hospitality business, from guest booking, EPoS, table management and marketing to procurement, facilities management, training and hotel PMS.
QikServe, founded in 2011, by Daniel Rodgers and Ronnie Forbes, developed a patented business-to-business cloud platform allowing customers to order and pay for items from a smartphone, tablet or self-service terminal. The technology is deployed in over 8,000 outlets in over 40 countries and processes hundreds of millions of transactions, delivering over USD 3.8 billion digital sales for hospitality operators.
"QikServe brings us new capabilities and a strong customer base in cafés, quick-service restaurants, hotels, casinos and resorts, which complements our existing UK operations and helps us further our international expansion plans, Champa Magesh, Access Hospitality's managing director, said in the release. "Our goal is to build an integrated hospitality suite of solutions, on a single platform, which helps operators deliver the best guest experience, makes them more effective and ultimately more profitable. The acquisition of QikServe is an important step in bringing this vision to life through its innovative CMS, kiosk solution, connectivity and data orchestration capabilities."
Tony Murphy, CEO of QikServe, said the companies have been working together for over five years, delivering best-in-class integrated food and beverage digital ordering solutions for hospitality.
"This exciting new chapter for QikServe opens new opportunities for digital transformation across our combined customer base," he said in the release.
