Technology

Playa Bowls streamlining operations with Qu

Photo: Playa Bowls

December 19, 2024

New Jersey-based Playa Bowls hopes to modernize its point-of-sale, improve kitchen systems and provide real-time reporting by partnering with Qu, a cloud-based unified commerce solutions provider.

Playa Bowls, which plans to grow from 300 locations at the end of 2024 to 800 to 1,000 units over the next five years, needed a robust enterprise solution capable of unifying operations, managing real-time data and integrating third-party services across its franchise network, said Playa Bowls CEO Dan Harmon.

"As we continue on our aggressive growth journey, we needed a technology partner that could help us simplify operations for our franchisees while empowering us to serve guests more consistently," he said in a company press release. "Qu's platform stood out because it's designed to scale with us, handling the growth of a 1,000-location brand, not just 50 or 100 units. The Qu team understood our needs and provided a scalable, reliable and flexible platform."

Qu's unified commerce solution will simplify Playa Bowls' operations by integrating data across ordering channels, menus and kitchen operations — while boosting kitchen efficiency and order accuracy with Qu's KDS product, said Amir Hudda, CEO of Qu.

Additional solutions include Notify, which provides franchisees with real-time data to improve decision-making, and Flex Kiosk, which enables flexible guest ordering options and labor optimization, without requiring new hardware investments.

"We're excited to partner with Playa Bowls as they continue their rapid expansion," Hudda said in the release. "The brand has created an exceptional experience for customers and franchisees, and we're excited to unlock the next phases of their meteoric growth while delivering a consistent, high-quality experience to their customers across the country."

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Qu

Qu is the restaurant technology company evolving POS, responsibly, for a more sustainable future. With the industry’s first unified commerce platform, Qu’s fully integrated products go beyond fragmented ordering and tech experiences to create healthier connections for restaurant operating teams and their many stakeholders.

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