STRATEGIC PARTNERS
Mick Gray, Pita Pit, director of IT Services, said the company required a solution that allowed it to modify how and where staff engaged the POS.
January 18, 2016
Pita Pit USA has selected Panasonic’s Stingray III as the POS for its 250+ restaurants throughout the United States, according to a company press release.
"POS hardware failures can have a severe impact on a franchise's bottom line. Because of this, we created a criteria for our new POS solution focused on reliability, longevity, flexibility and support," said Mick Gray, Pita Pit, director of IT Services. "The Panasonic Stingray III POS meets and exceeds this criteria, providing franchisees with a long-term investment that will deliver a high ROI and low TCO."
The Panasonic Stingray III is an enterprise-grade POS device featuring an all-in-one flexible, modular design, and is compatible with a variety of Microsoft Windows operating systems. The Stingray III's versatile design features interchangeable touchscreens, allowing easy customization to meet individual retailer requirements with unlimited mounting options, according to the release.
"We required a solution that allowed us to modify how and where staff engage the POS in order to better serve our customers without any additional construction," Gray said. "The Stingray III’s mounting flexibility enabled us to implement a new configuration: one POS terminal in the front of the restaurant for walk-ins and one in the back for catering pick up and payment. The Stingray III’s slim and sleek design frees up valuable countertop space, giving each restaurant a cleaner feeling."
The rollout of Stingray IIIs has been managed by Restaurant Service Solutions, a provider of Panasonic quick service POS and technology solutions. RSS provides the hardware, staging and installation services, and will also serve as a central point of contact for technical support. RSS will support franchisee legacy hardware as the transition to Stingray III continues in 2016.
"Panasonic and RSS are working closely with Pita Pit to help assure they achieve their customer service and business efficiency goals through this time of growth with a seamless transition to a reliable, durable POS solution," said Jeff Pinc, director of food services and retail, Panasonic. "Reliable POS technology will give franchisees and owners peace of mind to focus on providing their customers with a great dining experience."
