March 15, 2018
Pei Wei Asian Kitchen has re-engineered its online and loyalty platforms via a new mobile app.
"To be frank, we know our technology wasn't awesome, and we've worked really hard to change that,” Brandon Solano, Pei Wei Chief marketing and digital officer, said in a company press release. "Our loyal customers love our fresh food, but they weren't happy with the technological side of things at Pei Wei, so we've listened, and we are making the necessary changes in order to provide the best experience possible."
The improved online ordering platform and mobile app are intuitive and easy to use, Solano said. Guests can pay directly online and still earn points towards free food items. They can also redeem their rewards and apply coupons on orders through the app and online ordering platform.
To celebrate, Pei Wei is offering 50 percent off entrées, online only, through March 15. Use the promo code "WebWed50” during checkout online at order.peiwei.com, or through the app to take advantage of the deal.
Also, for a limited time, new users will receive an intro offer of a free entrée with the purchase of a large beverage when they download and sign into the app for the first time. Plus, all users will receive a birthday reward and insider perks along the way. Members that were in the old loyalty program can simply sign up for a new account using the same phone number and the accounts will be linked, according to the release.