May 27, 2021
While the pandemic forced many people to lay low, Bill Horton, who has worked in the restaurant industry for over 25 years, decided it was the right time to purchase three Zoup restaurants in Ohio. He started with a store in North Canton in July 2020, had ownership of the store in Solon by September 2020 and acquired a third Zoup just eight months later in Warrensville Heights.
"I was attracted to Zoup! for a few reasons," he said in a company press release. "I was already looking at pre-existing restaurant opportunities, and I have a personal interest and truly believe in Zoup. The combination of a small business and a franchise gives me the opportunity to accomplish my personal goals while furthering another company's long-term goals. I also like how here at Zoup it's not just about the food but about the people as well. All interaction (between team members, managers, owners and corporate) falls back upon and supports one another. Also, the values of Zoup! align with my belief system as an individual, and the connection between the two is really what hooked me."
Although the pandemic has been a challenge, Horton said he's been able to adapt the company to meet customer needs.
"The goal is to see where you can position yourself in the new picture," he said. " Everything constantly changes, this is nothing new, you have to learn to adapt and find ways to thrive under those new circumstances. I'm very excited to be coming into Zoup at a time of rebranding with the new Zoup!Eatery look. I will be remodeling both locations with the new look very soon and can't wait to share it with all our guests."
Founded in 1998 in Detroit, Zoup has nearly 70 units.