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New Zealand fast casual expanding using Oracle Cloud

January 25, 2019

New Zealand-based Cafe Anatolia is looking to expand across the country and has tapped Oracle Food and Beverage Simphony Cloud to ensure that customers receive the same experience when visiting any location.

"It provides us with a single view into the operations of the business across all sites," Co-founder Munn Jony said in a company press release. "This lets us make better business decisions faster, and ensures quality and speed of service. Along with this, Oracle also gives us the flexibility we need to integrate with other technology partners to innovate quickly and easily."

Thanks to Oracle Simphony, the 14-unit fast casual concept specializing in Turkish cuisine, now has one centralized system to manage operations across locations, allowing for integrated reporting, real-time auditing and order-specific information. Minute-by-minute detail enables the chain to maximize revenue and profitability, Jony said.
 
The platform integrates all digital channels including mobile payment, mobile ordering, digital loyalty and mobile applications into one centralized view and can also integrate third-party solutions and products as the need arises, Chris Adams, vice president strategy, Oracle Food and Beverage, said in the release.
 
"In today’s competitive market, restaurants are challenged to operate not only faster, but smarter, in order to meet customer’s rising expectations," he said.  "Oracle Simphony Cloud enables business operations to flow more cohesively, efficiently and profitably while greatly enhancing the overall customer experience."
 
Cafe Anatolia has also implemented Oracle Food and Beverage Inventory Management, Reporting and Analytics and Gift and Loyalty to further their digital transformation.

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Oracle

Oracle helps ambitious food and beverage providers transact in new ways, prioritize guests, and deliver great experiences. With Simphony Cloud, an open and extensible digital transaction platform, NetSuite for business management, and CrowdTwist for loyalty, thousands of operators worldwide automate operations and elevate personalized guest experiences with Oracle.

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