Technology

Miso's robot fry cooks get a boost from Roboworx

The Flippy Fry Stations automate the undesirable and hazardous tasks of cooking fried foods such as French fries, onion rings, chicken and tacos with precision and consistency. Photo: Miso

June 17, 2025

Miso Robotics, a provider of restaurant technology and AI kitchen automation, including Flippy Fry Station robots in Jack in the Box and White Castle, has teamed with robot field service organization Roboworx to provide comprehensive installation, maintenance and ongoing support for Miso's restaurant automation systems.

"Our goal at Miso is to deliver 'day one ROI' to our customers through reliable intelligent automation," Rebecca Davis, VP of operations at Miso Robotics, said in a company press release. "To scale effectively, we needed a service partner with deep robotics expertise and a national reach. Roboworx's proven track record and technical expertise make it the ideal partner to ensure our systems are deployed and maintained to the highest standard."

Roboworx's nationwide network of robot technicians will support both new installations and the existing base of Flippy Fry Stations. Services will include deployments, preventative maintenance on-demand service and regular customer success check-ins.

The partnership comes as the restaurant industry continues to face significant labor shortages and operational challenges. Flippy Fry Station, powered by Miso's proprietary Kitchen AI, boasts 99% uptime and "self-healing" capabilities. The robots automate undesirable and hazardous tasks such as cooking fried foods like French fries onion rings chicken and tacos with precision and consistency, according to Davis.

The automation also creates safer work environments and allows employees under 18 to operate the robot in compliance with federal regulations.

Miso's robotics-as-a-service model offers Flippy Fry Stations with no upfront costs and a monthly fee that is often less than the cost of a full-time employee.

Jeff Pittelkow, managing director at Roboworx, emphasized the importance of knowledgeable support for advanced systems.

"Miso's automation platform is powerful and intuitive, but like any sophisticated systems, it requires knowledgeable support to deliver its full potential," Pittelkow said in the release. "As the service backbone of Miso's nationwide rollout, we're helping the company set a new standard for restaurant automation — and helping it and its customers thrive."