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Jollibee partners with DoorDash to roll out delivery service

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April 13, 2020

As the world navigates COVID-19, Jollibee is serving guests via drive-through, carryout and has also launched delivery via DoorDash across the United States and Canada. As of Monday, all Jollibee's U.S. stores are open for delivery, while the brand's Canadian stores launch delivery Tuesday, according to a company press release.

Customers have the option to order the brand's signature offerings a la carte, build their own meals or order a family pack, featuring some of Jollibee's favorite items. Every order will be secured with a tamper-evident seal to ensure the food is not touched after being packed in-store.

"At Jollibee, it is part of our mission to spread joy, and during this time we want to bring it to those who need it most, our healthcare workers," Maribeth Dela Cruz, president of JFC North America, Philippine Brands, said in the release. "We're looking forward to providing more than just a meal, but the appreciation from people all over the country for everything those on the front-lines are doing, day and night, for our communities."

In conjunction with the launch of nationwide delivery, Jollibee is also delivering food, love and encouragement to those on the front lines. The brand is donating 5,000 meals to health care workers at hospitals across the country. Every delivery care package will include a "Note of Joy" from customers nationwide to show thanks and appreciation for the hospital workers' dedication and service during the COVID-19 pandemic.

Jollibee is the largest fast-food chain brand in the Philippines, operating a Philippine network of more than 1,400 stores. It has more than 240 international branches including in the United States, Canada, Hong Kong, Macau, Brunei, Vietnam, Singapore, Malaysia, Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, Bahrain, Italy, and in the United Kingdom.

In North America, Jollibee opened its first store in 1998, in Daly City, California, and now operates 50 stores across the region, in the states of Arizona, California, Florida, Hawaii, Illinois, Nevada, New Jersey, New York, Texas, Washington, and Virginia of the United States, and in Manitoba, Ontario, Alberta and Saskatchewan Canada.

Read FastCasual's COVID-19 coverage here.