STRATEGIC PARTNERS
March 10, 2017
HuHot Mongolian Grills is rolling out a learning management system — HuHub — to provide online learning, testing and certifications. It differentiates itself from other standard systems, however, with the additional capability to upload videos by restaurant staff, allowing the brand to monitor, engage and validate great training practices in the restaurants, COO Jeff Martin, said in a company press release.
"Whether it’s our CEO giving a shout out to a deserving server or a dishwasher asking a question about the company, HuHub will go a long way in making our people a big part of the whole company each and every day," he said about the platform, which is powered by Wisetail, a Montana-based tech company. "This level of engagement will provide a boost to job satisfaction, retention and ultimately, better operational execution."
HuHub was fully developed in late 2016, and has been implemented in all of the company-owned locations for testing and vetting. The task of implementing HuHub into all of the franchised locations will kick off at the beginning of the second quarter of 2017.
"HuHub is going to support our efforts to continue to take great care of our guests and introduce our concept into new markets across the country," Martin said. "Happy people make for happy dining."
