Technology

Freebirds taps Qu to create 'seamless customer experience'

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September 9, 2021

Freebirds World Burritos is deploying the Qu unified omnichannel ordering platform at its 55 restaurants, making it easier and faster for guests to place orders, according to a company press release. The Austin-based fast casual brand hopes to create a unified system that integrates in-store POS equipment, online and mobile ordering, third-party delivery systems, inventory tracking, CRM systems and Freebirds' loyalty program,

"Guests will have a more seamless experience and our kitchens will be more efficient and profitable," Dawn Gillis, chief technology officer for Freebirds, said in the release. "Qu helps us give guests their Freebirds favorites faster, whether they order at the counter, online, or through our app and wherever they want to pick it up, in-store, curbside or delivered to their door. It's unique cloud-based design allows us to experiment with more mobile and non-traditional outlets, which opens up new growth opportunities for our company."

The partnership with Qu is just one of many investments in technology that is fueling Freebirds' growth. The Texas-based chain is planning to double its total number of locations over the next five years.

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Qu

Qu is the restaurant technology company evolving POS, responsibly, for a more sustainable future. With the industry’s first unified commerce platform, Qu’s fully integrated products go beyond fragmented ordering and tech experiences to create healthier connections for restaurant operating teams and their many stakeholders.

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