Technology

FieldFlex launches to help restaurants cut IT costs

February 16, 2023

Kinettix, a provider of IT field technicians and break-fix dispatches to U.S.-based brands, has launched FieldFlex to give companies the ability to leverage their own technician talent pools, tools and processes while partnering with Kinettix for remote services, staff augmentation and deployment design and management.

The company provides an "everything but the tech" approach to allow clients to reduce labor costs by contracting directly with field technicians, CEO Chad Mattix said in a company press release.

"Kinettix is creating the largest on-demand coordination workforce that is powered by FieldFlex and the Dispatch1 platform," he said in the release. "This provides hands-on management and increased visibility for clients. "We believe FieldFlex is the future model for us to engage and support our large IT Service Provider partners. Cost matters, but companies need a team that can scale the demand that is associated with deployment work."

The past year revealed the impact of globalization and the great resignation due to a remote-first mindset, which is why Kinettix is ensuring that businesses have the support of an on-demand workforce with the most sought-after skills and top-notch work histories. One partner, Field Nation, has already helped over 7,000 companies at a 40% cost savings, and the partners expect these numbers to continue to grow.

"We're seeing the market shift toward companies augmenting a core team with a qualified, on-demand team that can grow or contract. But as the nature of work changes, platforms must invest in sustainable operations in order to support them," Mynul Khan, Field Nation CEO, said in the release. "That's why Field Nation is excited to partner with Kinettix on FieldFlex to make an end-to-end solution for efficient, responsive growth."