September 16, 2020
FAT Brands, a global franchising company in the fast casual and casual dining markets, plans to roll out Revel Enterprise across all Fatburger locations, with 30 locations already live on Revel, according to a press release.
FAT Brands' portfolio includes Fatburger, Ponderosa & Bonanza Steakhouse, Hurricane Grill & Wings, Elevation Burger, Buffalo's Cafe and Yalla Mediterranean.
"Revel was the only candidate that fit our needs with their flexibility, rich feature set, and desire to be a strategic partner," Andrew Wiederhorn CEO, FAT Brands, said in the press release.
Revel solutions include kiosks to provide better self-service experiences to customers, and Revel Guard XT to remotely monitor all POS and in store devices, stay ahead of maintenance costs, and resolve common technical issues with a single click.
FAT Brands is also deploying multiple kitchen display systems at each location to eliminate gaps between order placement and kitchen execution. Revel's open API also allows FAT Brands to easily integrate with key Revel partners, including Restaurant 365 for restaurant management.
Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.