News

Chipotle reports nearly 700% increase in delivery orders

May 9, 2018

Chipotle Mexican Grill has seen a 667 percent increase in weekly delivery orders since initiating its partnership last month with DoorDash, said Curt Garner, chief digital and information officer at Chipotle.

"Chipotle is dedicated to increasing the accessibility of our real food, made with real ingredients, regardless of where our customers are or how they like to order," he said in a company press release. "The DoorDash partnership makes delivery available from more than 1,500 Chipotle restaurants across the country —  our largest delivery partnership to date — so enjoying Chipotle's food is now even easier and more convenient."

To celebrate the launch of the partnership, Chipotle customers received free delivery on Chipotle orders of $10 or more placed through DoorDash from Monday, April 30 to Sunday, May 6, including May 5 in celebration of Cinco de Mayo.

"We hit the ground running during our first week as Chipotle's largest on-demand partner, and we're just getting started," Christopher Payne, chief operating officer at DoorDash, said in the release. "DoorDash looks forward to building on our momentum as we continue to expand operations with Chipotle across the U.S. and Canada."

A few highlights of Chipotle's partnership to date with DoorDash include:

• The average DoorDash delivery time — from order to drop-off — was 34 minutes.
• Chicago, Dallas and Denver saw the most delivery orders.
• The most frequently ordered items nationwide were burrito bowls, burritos, and chips and guacamole.