News

Catering solution connects restaurant brands to local third-party delivery companies

May 23, 2018

In an effort to help restaurants and caterers connect to third-party delivery companies in their areas, ezCater has launched ezDispatch. The service, which meets the delivery and set-up standards required for business catering orders, vets and tests all delivery partners to ensure reliability and professionalism, said Jim Rand, catering practice leader at ezCater.

"Catering orders are more complex than consumer orders," he said in a press release. "They're bigger in size and value and the customer has different expectations. ezDispatch addresses those complexities, and it does so while maintaining the brand integrity of our partners."

Steven Vastakis, director of sales and catering at Newk's Eatery, said the service has enabled his team to take on a higher volume of catering orders than in the past.

"It's refreshing to find a partner that has the same high bar for service and experience that we do," he said. "I know I can trust the drivers ezDispatch connects us with and I know my brand will be represented well."

Brands with their own delivery solution can use ezDispatch to increase capacity when they need it, while operators who don't yet deliver catering can use it to tap into a new channel without investing in a delivery fleet, Rand said.

The service is available in 50 major markets including Chicago, Los Angeles, San Francisco and Washington D.C., but ezCater's target for year-end is to offer the service to 100 markets.